Stage One - COMPLETED

Start: May 17, 2019 @ 11:00PM CDT (4:00AM UTC)
End: May 18, 2019 @ 6:00AM CDT (11:00AM UTC)
Estimated Downtime: 7.0 Hours

Maintenance Delayed

Due to last minutes schedule changes, Stage One Maintenance has been delayed 2 ½ hours.

Thus the new Maintenance window for stage one will be:

May 18 1:30AM - 8:00AM

Updates

• 10:00A: Managed Web Services are fully back online.
• 9:50A: Managed Mail Services has return to it regular system
• 5:00A-9:00A: Managed Web Services continue to be worked on to bring system to a stable state. Services are running again.
• 5:00A: Managed Web Services are mostly back online
• 2:40A: We have our mail service on a backup system for the time being. Managed Web Services will be going offline shortly.
• 1:30A: Maintenance beginning
• 12:30A: Maintenance Delayed

Actual Downtime: 1.0 Hour

Stage Two - PENDING (Delayed?)

Start: May 18, 2019 @ 11:00PM CDT (4:00AM UTC)
End: May 19, 2019 @ 6:00AM CDT (11:00AM UTC)
Estimated Downtime: 7.0 Hours

UPDATE 5/18/19 @ 12PM

Stage Two may be delayed until Sunday, we are looking into the matter to see if it would be better to delay this Maintenance Window. We will update this post with more details later today (May 18 2019).

Affected Services

• Managed Web Service
• Managed Mail Service
  • Webmail Access
  • IMAP/SMTP Mail Access

We will be doing some major maintenance this weekend on all of our online services. We have divided this maintenance into two stages, due to the extensive maintenance that is required.

We expect up to 14 hours of possible downtime, however, we estimate the actual downtime will be around 4 hours for each service or a total of 8 hours.

We may not need the Stage Two Maintenance Window, however we wanted a fallback window just in case problems arised.

We will update this post during the maintenance and also on Twitter (@MadSciTechCloud).

If you have questions or concerns, please feel free to contact us.

—Mad Scientist Technologies’ Infrastructure Team