Mail Service Outage

At 6:50PM CDT on July 15, 2023 our monitoring system detected our mail server went offline. We are currently investigating the issue and will update this post with details.

Updates

  • 6:50PM - Outage Start/Investigation Starts
  • 6:55PM - Found Network Issue with Mail Server
  • 7:05PM - Data Center Provider informed of unscheduled maintenance on host server
  • 7:47PM - Data Center Provider informed us that the physical server that is running our mail service has failed.
    We are looking into alternatives for the mean time, we will update this post with additional information as we have access to it.
  • 8:40PM - Monitoring system detected mail server back online, investigating.
  • 8:45PM - Data Center provider informed node was recovered, we are continue to monitor the situation.
  • 12:00AM - Minor System Maintenance, few minutes of downtime expected.

The outage has been fully resolved, if you are experiencing any problems, please feel free to contact us.