Start: 2021-07-16 at 3:15PM CDT End: 2021-07-16 at 11:50PM CDT

During a normal maintenance window our Software Defined Network (SDN) Controller went offline for upgrades, however it failed to start after the upgrade.

We are in the process of recovery the controller.

What does that mean we manage your network devices, we are unable to change settings on your devices. However, the devices do not need the SDN Controller available to continue function. Your equipment will continue to work, however any statistics will be lost.

We will update this post with additional information, when it becomes available.

Update

• 2021-07-16 at 3:50PM CDT
  We have found the cause of the problem and are attempting a fix now.
• 2021-07-16 at 11:50PM CDT
  We have resolved the issue with our SDN Controller and has returned to nominal state.

If you have questions or concerns, please feel free to contact us.